Emergency Response

Public Relations Office        April 3, 2013

If an emergency occurs, including a crime, accident, fire, or sudden illness, immediately call the police (110) or the fire department (119).
No area code is necessary when making an emergency call from a fixed-line telephone or mobile phone from anywhere in Japan.
To make an emergency call from a green public telephone, first press the red button and then dial the number.
From a gray public telephone, directly dial the number.

PoliceDial 110
Fire /ambulanceDial 119 (First tell the officer whether the emergency is a fire or requires an ambulance.)

If you experience or witness a dangerous situation

Call the police (110) immediately. If you encounter a dangerous situation on campus, please inform a nearby office.
If you become or may be involved in a crime, don’t try to resolve it by yourself. Please consult with the CIEC or the police.

If you lose your wallet or bank card

●If you lose your bank card or credit card, call the bank, post office, or credit card company right away to block use of your card.
●Inform the nearest police box.
●If you lose your student ID, apply for reissuance at the administrative office of your school.

Campus Harassment

The university formulated its Sexual Harassment Prevention Guidelines in 1999, and has worked to make campus life a pleasant experience for everyone. Since 2006, a Campus Harassment Prevention Policy, which includes academic harassment, has been in place. Please see the website below for more information.
Student Affairs Department website (Campus Harassment Prevention Policy):

Traffic Accidents

If you cause or are involved in an accident, stay calm and do the following.
● Call 119 for an ambulance immediately if anyone is injured.
● Take whatever action necessary to remove any further danger from the road.
● Even if it is a small accident, inform the police right away and get a traffic accident report (Kōtsū Jiko Shōmeisho).
● Write down the other party’s license plate number and name, address, and birth date from the driver’s license.
● Write down the names, addresses and contacts of any witnesses. Make a note of what happened and take pictures if you can.
● Some symptoms of injury can appear later. Be sure to see a doctor.
● Contact your insurance company as soon as possible.


In the event of a fire at your apartment or another, you may not be able to put out the fire by yourself.
● Yell out, “Kaji da!” (“Fire!”) so that others hear you.
● Dial 119. Since the fire department dispatches both fire trucks and ambulances, you need to clearly state which service you need by saying “Kaji desu!” (“Fire!”) and communicate the address correctly.


Earthquake Preparedness

● Fix shelves and heavy furniture to the wall.
● Always keep several days’ worth of food and water on hand.
● Place emergency items (first aid kit, daily necessities, valuables, etc.) in a bag and keep the bag somewhere you can easily grab if you have to evacuate.

If a major earthquake occurs

● Stay calm and get to a safe place (under a desk, protecting your head, or a place where nothing will fall on you).
● Open doors, etc., to secure an escape route. (Do not rush outdoors without looking.)
● Check gas and electrical appliances and turn off the gas and electricity.
● Get correct information from TV, radio or other sources.
● Do not use elevators. Walk calmly as you evacuate.
● Contact the university and friends.

Earthquake Early Warnings

As soon as possible after an earthquake occurs, the Meteorological Agency will report the estimated arrival time and intensity of seismic motion in other areas based on data from the epicenter. The early warnings are broadcast on TV and radio, providing information for a rapid evacuation.

Disaster Emergency Message Service (171)

In the event of a major earthquake, contact your family, friends and university colleagues to let them know you are safe. The best ways to send messages are by mobile phone mail or the 171 emergency message service. When a disaster occurs, dial 171, follow the Japanese language guidance to record a telephone number from inside the disaster-stricken area as a password and leave a message.

Emergency Bulletin Website

The following are useful Emergency Bulletin Websites. Please bookmark these sites.

Telephone Consultation in Foreign Languages(Cabinet Office,Government of Japan)

Immigration Bureau Great East Japan Earthquake Special Homepage

Disaster Status Confirmation Services(NTTdocomo)

Disaster Message Board Service(softbank)

Disaster Message Board Service(au)

Disaster emergency broadband message board (NTTWEST)